Understaffing, lack of training at agencies hampering agency services to public, personnel agency says
“I have spoken to hundreds and hundreds of people in government, and at the end of the day, the human capital challenge is at the heart of the large majority of the big problems. In addition to understaffing, the government is suffering from 'skills gaps' in areas including acquisition, information technology, finance, analysis, engineering, and management support. Agencies are challenged even to understand the skill sets they need and have in their workforces, and also in hiring and retaining the right people."
-Eric Yoder, Washington Post Contributor
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